Our Mission Statement

Our mission is to set standards of excellence for providing best beauty & hair care needs to our customers. Our company's customer service will be characterized by responsiveness and excellence supported by our dedication. By providing services as though each customer were a member of our family, BuyWigandHair strives to be the preferred provider of all your beauty needs.

Return Policy


Our goal is for you to be completely satisfied with every purchase. We take pride in the quality of the products we sell and offering great customer service is our top priority. If you are not completely satisfied, please follow the guidelines detailed below, and we will be happy to help you to exchange your purchase. Our goal is your total satisfaction! If for any reason you are not 100% satisfied with your purchase, you may exchange or get in store credit on most items, less shipping, within 30 days.

We gladly accept exchanges on all eligible products (see below). We do not sell refurbished or previously owned products, therefore, in order to exchange these products to the manufacturer, a 15% restocking fee will be applied for all exchanged merchandise.

The same credit card and shipping method submitted with your original order will apply for your exchange order, unless specified otherwise on the exchange note. Any balance remaining after your exchange will be kept as an in store credit. Shipping fee will not be credited or refunded with any return.

We do not re-sell any returned wigs. So we may protect all our customers from any bacteria or odors and you can buy with confidence. Wigs must be in original and perfect factory condition (unaltered, unworn, undamaged, and with tags attached) and in original packaging. Odor-Free (Any odors on the product will render the product ineligible for any return). Item(s) must be returned within 30 days of receiving your original order.